Payment Refunds

General Information

  • To initiate a refund, please visit a representative at the Rec Welcome Desk, unless otherwise directed below.
  • All refunds will be given in the same payment method as the purchase. If you paid via payroll deduction, contact src@uoregon.edu for assistance in processing the refund.

Memberships and Access Passes

  • A full refund will be given if requested before the term of service starts.
  • Unused memberships due to military deployment or injury may be transferred to a different term.

Lockers

  • A full refund for lockers will be given if requested before the term of service starts.

Programs

  • Programs, lessons, and classes may be cancelled if minimum registration numbers are not achieved prior to the start date. In this case, a full refund will be issued. Participants will be contacted regarding rescheduling for cancelations by PE and Rec.
  • Duck Trails Camps: All refunds incur a $25 non-refundable processing fee and must be requested no later than 2 weeks prior to the first day of the session in which your child is registered. No refunds will be issued if requested after the two-week deadline. To request a refund, contact us at ducktrails@uoregon.edu.
  • Youth Lessons: All refunds must be requested 72 hours prior to the start of the first class.

PE Classes

  • PE class refunds are based on the Office of the Registrar refund policy and schedule.
  • PE classes taken for credit are processed through the Office of the Registrar to university accounts.
  • PE non-credit activity class refunds can be requested online.

The following programs and items are non-refundable:

  • Multi-visit access cards and day passes after term of service starts
  • Group X Memberships (including F45 and Webfoot CrossFit)
  • Intramural leagues and events, except in the case that the league or event doesn't run

Payroll Deduction

  • This option is available for all employees who are Officers of Administration, Classified, and Faculty.
  • Sales over $100 can be sold through payroll deduction that will occur in installments during the length of service.
  • Those who are not 12-month employees please be aware that this option cannot be used for services that occur during months when not receiving pay.
  • The first deduction to payroll might take up to two cycles (60 days) to begin.
  • Refunds can take up to two cycles (60 days) to process.

Cost of attendance is the estimated cost to attend the UO for the academic year. The Office of Student Financial Aid and Scholarships provides estimates for cost of attendance information that goes beyond tuition and fees, and includes: living expenses (housing and food), books/supplies/equipment, transportation, and miscellaneous personal expenses.